Cohsheen Associates offers day-to-day Oracle Applications management responsibility as a strategic method for improved effective and efficient operation for the clients. The client always has a direct oversight of the system being managed while Cohsheen works as the experienced services provider.
Cohsheen Managed Services is based on the fact that modifications and enhancements to Oracle environments are always needed to keep up with changing business processes, mergers, acquisitions and divestitures, and the software patches constantly being released by Oracle.
Our Managed Services are designed for clients to effectively maintain and support their Oracle ERP environment to meet business needs within budget.
CMS Support Service
Focused on providing clients with guaranteed, day-to-day “on demand” application support. With Support Service, clients can focus on their day to day business and leverage Cohsheen resources if problem occurs. With Support Services our clients have experienced resources on hand to resolve technical and functional issues quickly and effectively.
CMS Upgrade Service
Oracle releases quarterly security "patches" to help address common security and some performance problems and bugs. In some cases clients need one of patches or maintenance packs to fix issues. Keeping track of these fixes can be daunting and confusing at times. CMS Upgrade Service remove the guess work from patch monitoring and analysis. We keep customers up-to-date on the latest security patches, and latest maintenance packs from Oracle.
CMS Change Service
Business processes may change over time as clients business grows and evolves. And it often becomes necessary to enhance or customize the supporting enterprise software. With Change Service, clients always have access to experience Oracle Applications technical and functional experts to work through the change and develop a solution that meets the business requirements.
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